Assistant Property Manager
The Assistant Property Manager, under the supervision of the Property Manager, is responsible for the day-to-day operations of the office. This employee, along with the Property Manager, is responsible for marketing and maintaining the property.
Major Duties and Responsibilities
- Assists with leasing apartments, move-ins and move-outs.
- Maintains waiting list database, filing system and leasing and occupancy reports.
- Maintains tenant files and assist with tenant concerns and complaints
- Prepares work orders for completion by maintenance staff.
- Accept applications in accordance with NWGHA policy; make follow-up calls for incomplete applications.
- Assists the Property Manager with recertification process, ensures that changes in the re-certification software program, HUD updates, and billings to HUD are implemented in a timely manner.
- Assist Property Manager with showing vacant apartments.
- Maintains all office procedures, files and records, reports and systems as are needed to manage the community according to the policies and procedures of NWGHA and HUD regulations.
- Answer telephone inquiries and maintain inventory of office supplies.
- Assists Property Manager with collection of monthly rent & processing deposits.
- Prepares documents for processing by accounting for the sites in an administrative capacity.
- Assist with move-in, housekeeping and pest control inspections of all units in accordance with NWGHA housekeeping policies and UPCS standards.
- Work closely with the Property Manager and the Director of Housing in creating and implementing marketing strategies to help maintain established occupancy standards.
- Assist with work orders for repairs and damages as needed.
- Follows up with applicants to ensure a timely move-in.
- Fill-in for Property Manager in their absence.
- Additional duties as assigned by management.
- Integrity and Trust – Show consistency between words and actions.
- Protect confidential and sensitive information.
- Effectively handles emotions, including anger and frustration.
- Ethics and Values – Engages in open and honest dialogue with others.
- Treat all individuals (residents, staff and guest) respectfully, professionally and fairly.
- Customer and Team Focus – Establish and maintains effective customer relationships.
- Demonstrates effective customer relationships.
- High school diploma or equivalent is required, preferably a two-year degree from an accredited college/university.
- Supplemented by courses in typing and general clerical work. In addition, courses or experience related to dealing with the public of some equivalent combination of education, training, and experience.
- Possession of a valid State of Georgia Driver’s License.
- Ability to be insured under the Authority’s vehicle policy.'